The organization of RC MICROELECTRÓNICA, S.L., aims to ensure that the quality of the products it supplies, as well as the services it offers, faithfully reflect the expectations of each customer, thereby ensuring the success of the company. For this reason, it establishes, declares, communicates, and adopts the following principles:
- Quality is the degree of satisfaction or fulfilment of our customers’ needs, both for the product and the service, all achieved at the lowest possible cost.
- Quality means committing to the continuous improvement of our products and processes, as well as adapting to the evolving demands of our customers.
- Quality must be planned and always ensured, always considering the economic aspect.
- Quality management is a task and a responsibility of all our employees at every level of our company. Each employee is accountable for the quality of their work, as it can directly or indirectly influence the quality of the product or service. Our main goal is to prevent errors through planning and prevention rather than detection.
- Quality management must be present in all our tasks, from defining customer requirements, planning, procurement, reception, storage, and shipping.
In Hospitalet de Llobregat, on January 24th, 2024,
The Chief Executive Officer.
